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Last revision: 3/21/03

Important Contacts


This is a list of toll-free numbers to report claims to homeowner insurers. It was gleaned from articles in the Florida Today newspaper and the 1-800 Phone Directory. We make no guarantees of this information's correctness or completeness.

This list includes the Florida Residential Property and Casualty Joint Underwriting Association (JUA). Customers of JUA need to match the prefix letters/numbers from their policy numbers to the prefixes in parentheses in the following list.

The State of Florida has set up a Hurricane Hot Line to answer insurance-related questions, concerns, and complaints. The number is 1-800-528-7094.

National Insurance Companies

  1. Aetna 1-800-238-6225
  2. Allstate Indemnity Co. 1-800-755-4126
  3. Allstate Insurance Co. 1-800-829-0469
  4. Amica Mutual Insurance Co. 1-800-672-6422
  5. Automobile Insurance Co. of Hartford, CT 1-800-238-6225
  6. Auto-Owner's Insurance Co. 1-800-527-8299
  7. Claredon National Insurance Co. 1-800-771-5371
  8. Colonial Penn Insurance Co. 1-800-523-4040
  9. Federal Insurance Co. 1-813-281-7400
  10. Florida Farm Bureau General Insurance Co./Casualty Insurance Co. 1-800-330-3327
  11. Government Employees Insurance Co. 1-800-841-3000
  12. Hartford Insurance Co. 1-800-637-5410
  13. Liberty Mutual Fire Insurance Co. 1-800-225-5390
  14. Metropolitan Property & Casualty Insurance Co. 1-800-854-6011
  15. Mobile USA Insurance Co. Inc. 1-813-546-8911
  16. Nationwide Mutual Fire Insurance Co. 1-800-421-3535
  17. Owners Insurance 1-800-568-6074
  18. Phoenix Insurance Co. 1-800-243-3840
  19. Prudential Property & Casualty Insurance Co. 1-800-437-3535
  20. Safeco Insurance Co. of America 1-800-732-3831
  21. St. Paul Guardian Insurance Co. 1-800-757-2851
  22. Standard Fire Insurance Co. 1-800-238-6225
  23. State Farm Fire & Casualty Co./General Insurance Co. 1-800-732-5246
  24. Travelers Indemnity Co. 1-800-832-7839
  25. United Services Automobile Association (USAA) Casualty Insurance 1-800-531-8222

Florida Residential Property & Casualty JUA

  1. Allstate/SMISI (441, JUSA) 1-800-431-5730
  2. American International (FR) 1-800-327-9483
  3. Apex (FR) 1-800-851-9421
  4. Audubon (FPC, FPD, FPH, FPM, FPO, FPT) 1-800-432-3072
  5. Bankers (09-000, 61, 66, 67) 1-800-765-9700
  6. Diamond State (DHO, DMH, DDP) 1-800-226-2277
  7. Fortune (JUD, JUH, JUM) 1-800-246-1146
  8. State Farm (89J) 1-800-636-8511
  9. Shared Market Insurance Services (GFE, GFH, J89, J8901, JUI, JUS) 1-800-940-1100

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